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Frequently Asked Questions
Can I get an update on my order status?
Yes, for that we need your registered mobile number or order ID
In how many days will I get the delivery of website orders?
7 to 8 working days.
For bulk orders when do we get the delivery?
7 to 8 working days; depending upon the transport system opted.
On which contact details we can connect you for orders?
For placing orders, you can call our Sales Executives at 8928383717 / 7208690493. You can also place your orders via email at sanjana.salvi@cossmic.com / krupa.salunke@cossmic.com
How can I cancel my order? Do you have any cancellation charges?
Please let us know the reason behind cancelling the order If the answer is not genuine- Sorry, it can not be cancelled For genuine replies- Yes, we can. Please share order ID (If not picked up)...if picked up you need to reject it from your end. No we do not have any cancellation charges.
Are you available at the Pan India level?
Yes
Are you a trust based company? Is your website legal and official?
Please find below a brief write about WIZ:
WIZ has been a trusted manufacturer of Hand Wash since 1978. WIZ is India's leading brand of personal care & hygiene products. At WIZ we design and handcraft our products with refreshing fragrance and best in class ingredients to provide you with the care you deserve.Our products not only feel great on your skin and hair but are also engineered to provide you with safety from germs.
The parent company of WIZ is COSSMIC, which is the manufacturer for major F.M.C.G. brands in the country, which are KARA Wipes, RELIANCE, Godrej, Big Bazaar and Star Bazaar.
WIZ has 7 different product lines
Hand Wash,
Hand Sanitizer,
Wet Wipes,
Refreshing Wipes,
Disinfectant wipes
& Disinfectant Spray,
Shampoo,
Bodywash,
and Vegetable & Fruit Wash.
The WIZ brand has been created with one core philosophy “You Deserve”.
We believe that: You deserve the best of fragrances to make you feel great all day.
You deserve products made with the best of ingredients to keep you safe all day. You deserve to buy the best of personal care at a value for money pricing At WIZ we are fanatical about creating and improving our products to make high-quality personal care affordable because you deserve it.
Our USP: 9 Fragrance in Hand Wash Made In India Best seller of Hand Wash in the 5 L segment of Hand Washes being sold on Amazon Factory Pricing Best Quality
Can I change my order from hand wash lemon to hand sanitizer lemon?
No
How to order on your website?
You can login to our website www.wizvalue.com and place your order
Please share your company details.
COSSMIC PRODUCTS PVT LTD.
Vrindavan apartment
83/c/17 Meera bagh,
Best Colony Rd, Santacruz West,
Mumbai, Maharashtra 400054
https://maps.app.goo.gl/G9qh9AvEkZgPPswV8
Contact person Pravesh# 97655 50813.
www.wizcare.in